Terms and Conditions

How many lessons will there be?  
You will weekly lessons wherever possible, in line with the school’s calendar.
 What if a lesson is missed?  
If the child misses a lesson but the tutor is present, then we are unable to waive the fee. In the case of a longer-term illness, then we may be able to waive the fee if you contact us in sufficient time. It may be possible for the tutor to rearrange their schedule, or to have a ‘double’ lesson in the future.
If a pupil misses a lesson because of school INSET day or school trip, we will try to make this up, but cannot always guarantee that this will be possible.
If the tutor is ill, and is unable to rearrange the lesson, or arrange for another tutor to cover it, then a refund will be organised when appropriate.
 What if my child wants to stop lessons?  
You will not be able to terminate the contract during the first 3 months. After this, the following will apply:
You can terminate lessons at any time with a minimum of three week’s notice. You can terminate lessons if a child moves schools to one where York Music Service does not operate. Six week’s notice is required in these circumstances.

Where and when will lessons happen?  
Lessons will usually happen at school during school time.
In secondary schools, tutors arrange for lessons to rotate, so that students won’t miss the same lesson all the time. Lesson times will be displayed on the music notice board. In primary schools, the school will decide whether a rota or fixed times for lessons is the best.
Apart from drum kit and piano, you will also need to get your instrument and music to school.
 What if group lessons cannot be provided?  
If there are not enough pupils at the same level, we will provide the next lowest group size, i.e. a group of 4 might become a group of two and we will honour the charge you requested for the first term, or half term (depending when lessons start). After this, the charge will revert to the next fee level down.
If you choose a group of 2 lesson, but end up having to have an individual lesson, we will honour the charge you requested for the first term, or half term (depending when lessons start). After this, the charge will revert to an individual 20-minute lesson.
 How many lessons will I receive?  
You will receive approximately 36 lessons over the year. If a term is less than 10 weeks, the additional lessons will roll over into the next term’s allocation.
 Are there any additional costs?  
Your tutor will tell you what book(s) you will need.
You will also need to provide other accessories such as reeds, strings or footstools if these are required.
If you decide to take an exam, there will be an additional cost not only for the music, but also for the entry fee, and possibly a fee for an accompanist too.
 Can I take exams?  
Not all pupils wish to take exams, but if you do, and your tutor is able to accommodate this request, he or she will advise you on which grade and exam board would be best for you, and will make the entry on your behalf.
Please note, the times and dates of examinations are not in the control of the tutor. You need to know that you will be available during the whole of a particular exam period, as appointments cannot be changed, and your exam fee will not be refunded if you are unable to make your appointment.